Terms & Conditions
Exchange policy:
Upgrade Value: Based on the original purchase amount.
Eligibility: The diamond must have been purchased from FM Trading and
accompanied by a recognized laboratory grading report.
Condition: The diamond must be in its original, unchanged state.
Grading Report: The original lab grading report must be returned with the
diamond in a resalable condition.
Upgrade Requirement: The new diamond purchase must exceed the
original purchase price by at least $1.
Missing/Damaged Report: If the original grading report is lost or
damaged, a recertification fee will apply* (GIA, EGL USA,).
Warranty Coverage
Diamonds:
A Lifetime Warranty covers all natural diamonds purchased from FM
Trading against any defects in material or workmanship
○ . This warranty covers the diamond’s original quality as
described in the accompanying grading report.
2. Fine Jewelry:
○ Our fine jewelry is covered by a One-Year Warranty from the
date of purchase. This warranty protects against defects in
material or workmanship under normal use.
Return Window: Returns must be initiated within (30 days] of the original
purchase date.
Condition Requirements:
● Diamonds: The diamond must be in its original, unaltered condition
with all accompanying documentation and certification.
● Fine Jewelry: The jewelry must be unworn, undamaged, and
returned in its original packaging. Custom-made or engraved items
are not eligible for return unless there is a manufacturing defect